Stefan McFeeters

automation systems

Service

Workflow automation and integrations

SM Systems builds workflow automation and integrations around the tools a business already uses. Each engagement starts with a bounded path, explicit data rules, visible exceptions, and a handoff that someone can operate.

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Good fit

Connect the systems without hiding the failure points.

This service fits teams relying on copy-paste, brittle no-code flows, disconnected software, or automations that technically run but are difficult to trust and maintain.

The same record is copied manually between two or more systems.

Failures, duplicates, or incomplete records are discovered too late.

A webhook or API exists, but the production handoff is still unclear.

Integration

APIs, webhooks, and system handoffs.

Define the source, destination, field contract, authentication boundary, and expected response for each connection.

Automation

Workflows with visible decision paths.

Build routing, validation, retry, exception, and review steps in n8n, Make, or a purpose-built service where appropriate.

Operation

Operating records someone can maintain.

Leave test cases, readback, logging expectations, failure notes, and a clear description of what owns the next step.

Working approach

Start with one path that matters.

Start with one API connection, workflow repair, or clearly defined integration task. Share the tools involved, an example of the problem with private data removed, and the expected result. I can work within an agency’s existing project and delivery process.

Before work begins, we agree the scope, fee, access, acceptance checks, and handover. Delivery includes testing and operating notes; source delivery and support are agreed for the project. Further features and ongoing improvements can follow under a separate scope.

  1. Define one complete handoff

    Name the source, destination, required fields, business rules, and the conditions that should stop or reroute a record.

  2. Prove the controlled path

    Build and test the smallest end-to-end route with representative inputs and visible success and exception outcomes.

  3. Harden the operation

    Add the monitoring, rerun safety, documentation, and ownership notes justified by the workflow.

Related work

These completed builds show the implementation scope, operating decisions, and delivery standards for related work.

Planning framework

What should a small business automate first?

Use a five-step framework to choose a useful first workflow, define its controls, keep human review, and verify the handoff.

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Bring the current system and the outcome you need.

Send what exists now, where the path is breaking or unclear, and the result the business needs.

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