Featured build
n8n lead routing workflow
A controlled n8n workflow for checking service enquiries, separating exceptions, and preparing clean downstream handoffs.
Workflow walkthrough
From enquiry intake to prepared handoff.
The n8n views show the complete workflow, its validation controls, and the matching output for a record stopped during the completed run.
Project overview
One controlled path from enquiry to handoff.
Contact details, service information, and consent are validated before a record can move forward.
Accepted, duplicate, invalid, review, and system exception outcomes each move to an explicit path.
Accepted records prepare CRM, booking, and acknowledgement data while failed records remain held for review.
Workflow structure
Sixteen nodes keep each decision visible.
Enquiries are normalised, checked, and routed through named paths before any CRM, booking, or acknowledgement payload is prepared.
Routing controls
Problem records stop cleanly.
Invalid, duplicate, uncertain, and failed records move to dedicated review or exception paths instead of being treated as successful.
Test boundary
The completed run stayed isolated.
Five controlled scenarios were run manually in n8n 2.31.6. The workflow referenced no credentials and performed no external actions.
Similar workflows
Bring service enquiries into one controlled path.
SM Systems builds n8n validation, routing, review, and handoff workflows around the systems a business already uses.